Terms of Service

These Terms of Service govern your use of the INDO VIETNAM NEXTECH™ website and any services accessed through it. By using this website you accept these terms; if you do not accept them, please stop using the site.

Where we have signed a separate Master Services Agreement, Statement of Work or Non-Disclosure Agreement with you, that signed agreement takes precedence over these terms to the extent of any conflict.

All content on this website — copy, design, code, imagery, brand marks and the structure of the site itself — is owned by INDO VIETNAM NEXTECH™ or its licensors and is protected by applicable intellectual property law.

You may view and share this content for your own reference. You may not reproduce it commercially, systematically scrape it, or present it as your own work without written permission.

Case studies published on this site describe real engagements. Client names and identifying details are changed where confidentiality obligations require it.

On completion of an engagement and settlement of all invoices relating to it, all source code, designs, assets and intellectual property created specifically for you under that engagement transfer to your organisation in full.

We retain ownership of our pre-existing tools, libraries, internal frameworks and general know-how, and grant you a perpetual, non-exclusive licence to use any of these that are embedded in your deliverables.

Third-party components remain governed by their own licences, which we identify in the documentation handed over with the source.

Every engagement begins with a written proposal covering scope, timeline, team composition and pricing model. No work is billed until that proposal is signed off.

Changes to an agreed scope are handled by written change request, which sets out the effect on timeline and cost before any work on the change begins. We do not absorb scope creep silently, and we do not bill for it silently either.

Timeline estimates assume that materials, approvals and access we depend on arrive when agreed. Where they do not, delivery dates move by a corresponding amount.

Defined-scope projects are quoted fixed-bid against an estimated effort. Ongoing development and team-extension work runs on a time-and-materials retainer.

We invoice in INR or USD. Fixed-bid engagements are billed against agreed milestones; retainers are billed monthly in arrears unless your contract states otherwise.

Payment terms, late-payment consequences and any applicable taxes are set out in your contract. Estimates produced by tools on this website — including Blueprint — are indicative only and are not an offer or a binding quotation.

You agree to provide accurate and complete information when engaging us, and to give feedback and approvals within the timeframes agreed in the project plan.

You are responsible for safeguarding credentials issued to you for the Client Portal, and for the activity of accounts under your control. Tell us promptly if you believe an account has been compromised.

You confirm that any content, data or materials you supply are yours to supply, and do not infringe the rights of a third party.

For anything beyond an initial scoping conversation, we sign a mutual Non-Disclosure Agreement before technical details, credentials or code change hands.

Each party will keep the other’s confidential information in confidence, use it only for the purposes of the engagement, and disclose it only to personnel who need it. These obligations survive the end of the engagement.

This website is provided on an "as available" basis. We may change, suspend or withdraw any part of it without notice, and we do not warrant that it will be uninterrupted or error-free.

Service levels for work we deliver — uptime targets, response times and incident severity definitions — apply only where a maintenance or support agreement is in place, and are governed by that agreement rather than by this page.

We warrant that services will be performed with reasonable skill and care by suitably qualified personnel, and that deliverables will materially conform to the agreed specification.

Except as expressly stated in your contract, and to the fullest extent permitted by law, this website and its content are provided without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data, however arising.

Our total aggregate liability arising out of or in connection with an engagement is limited to the total fees paid by you to us under that engagement in the twelve months preceding the event giving rise to the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.

Either party may terminate an engagement by written notice as specified in the applicable contract, or immediately if the other party commits a material breach that is not remedied within a reasonable period after being notified of it.

On termination you remain liable for fees for work properly performed up to the termination date. Subject to settlement of those fees, we will hand over completed work, source code and documentation, and provide a written handover of anything in progress.

These terms and any dispute arising out of them are governed by the laws of India. The courts of Chennai, Tamil Nadu have exclusive jurisdiction, save that either party may seek injunctive relief in any competent court to protect its intellectual property or confidential information.

The parties will attempt in good faith to resolve any dispute through discussion between senior representatives before commencing proceedings.

We may update these terms from time to time. The effective date at the top of this document reflects the current version, and continued use of the site after a change constitutes acceptance of the updated terms.

Questions about these terms can be sent to contact@ivnextech.com.